Turn guest enquiries into direct bookings — not OTA commission.
For independent hotels and aparthotels of 20–120 keys, and short-term-rental management companies of 50–500 units.
OTA commission runs roughly 15–25% per booking. Every enquiry you convert direct instead of through an OTA keeps that margin. The assistant exists to move ready guests onto your direct booking path before they leave for a channel that charges you for the sale.
What it is
A multilingual guest-enquiry assistant across your website, WhatsApp and the OTA inbox. It answers instantly in the guest's language, handles the routine pre-booking questions, and routes ready guests to your direct booking path — around the clock.
It sits on top of your stack
It works with the property management and booking tools you already run — Guesty, Hostaway, Cloudbeds, Mews — rather than replacing them. No rip-and-replace: the assistant plugs into the systems your team uses today.
People stay in control
The AI drafts and answers; a person approves anything sensitive before it reaches a guest. Every bot identifies itself as AI, and anything it isn't sure about escalates to your team. See our security, continuity and AI policy pages for how we handle data, where we're based, and how we disclose AI.
Price
From $6,000, typically 3–6 weeks. We start with an AI Workflow Audit at $2,500, credited against the build if you go ahead.
Want to see the kind of assistant we build? The agent in the corner of this site runs on our own stack.