Fantastic AI Studio
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AI Guest Operations · Hospitality

Make every guest interaction faster, more personal, and easier to manage.

Fantastic AI Studio designs and implements AI assistants and operations systems for hospitality teams — reducing repetitive work while keeping people in control.

Ukrainian & English·Human-in-the-loop by design·Implementation, not slideware
Guest inquiry → resolvedlive
Inquiry received — detecting language & intent…
Built for hospitality, healthcare & mission-driven teams
  • Ukrainian & English
  • Human oversight on sensitive actions
  • Privacy-first deployment
  • Real integrations, not demos
What changes

Outcomes your team feels in the first weeks.

We package AI around results — not a menu of models, bots and buzzwords.

Respond faster

Draft, translate and route guest messages in seconds — around the clock, in Ukrainian and English.

Automate routine work

Bookings, reminders, reporting and data entry move through supervised workflows instead of your inbox.

Keep people in control

Every sensitive action waits for a human. Staff approve, correct and supervise — the AI never goes rogue.

Three ways to work with us

Buy an outcome and a delivery process — not a technical menu.

01 · Start here

AI Workflow Audit

A short, focused discovery engagement to find where AI pays off first.

  • Map your manual, repetitive workflows
  • Pinpoint the top 3 automation opportunities
  • Assess data, privacy, integrations & risk
  • A prioritised plan with cost range & expected impact
Book an AI Workflow Audit
03 · Scale

AI Operations System

A retained build that connects your tools into supervised automation.

  • Connect email, forms, calendar, CRM & booking
  • Role-specific agents & automated workflows
  • Dashboards, review queues & governance
  • Measured against time saved & response speed
Design my system
Our method

Discover → Design → Deploy → Improve.

A repeatable path from a slow, manual workflow to a supervised AI system your team actually uses.

01

Discover

We map the workflow, data and constraints, and agree what “better” means in numbers.

02

Design

We shape the assistant, approval steps and integrations around how your team really works.

03

Deploy

We ship a live pilot with prompts, guardrails, analytics and hands-on staff onboarding.

04

Improve

We measure, tune and expand — turning the pilot into a dependable operating system.

Who we serve

Deep in one field first, credible in the next two.

Primary focus

Hospitality & property operators

Too much manual guest communication, booking admin, reporting and fragmented data across tools.

  • AI Guest Operations System
  • Multilingual reservations & concierge replies
  • Reporting and owner updates on autopilot
Secondary

Healthcare & clinics

Administrative overload, patient communication and document-heavy workflows.

  • AI Care Operations Assistant
  • Scheduling & intake support with human review
Secondary

NGOs & fundraising

Repetitive donor communication, grant research and report preparation.

  • AI Fundraising Workspace
  • Donor replies & grant drafting, you approve
Yevhen Lukyanov

Yevhen Lukyanov

Founder of Fantastic AI Studio, full-stack developer and PhD candidate. Builds the systems he sells — including the assistant running on this site.

LinkedIn →
Selected work

Systems we’ve designed and shipped.

Real engagements, honestly attributed. Detailed outcomes shared on request.

Demo environment

AI guest assistant — demo

Problem — hotels want to see an assistant working on real questions before they commit.
Built — Demo environment, based on a system we built for a 32-unit Kyiv aparthotel. No real guest data.
Partner delivery

Eight engagements with Madency

Problem — AI workflows for logistics, customer support, HR, sales, legal services, e-commerce and publishing teams.
Built — delivered with our partner Madency — not FAIS solo work.
Culture & media

AION Music

Problem — content, outreach and catalogue work spread across tools.
Built — assistant-driven workflows for research and drafting.
Trust & governance

Built to be supervised, private and yours.

Human oversight

Sensitive replies and actions require a person to approve before anything is sent.

Data handling

Grounded only in materials you approve. Clear rules for what is stored and shared.

Deployment options

Run in the cloud or closer to your own infrastructure, depending on your requirements.

Adoption, not slideware

We ship working systems with onboarding — measured on real use, not a demo.

FAQ

Frequently asked questions

What does Fantastic AI Studio do?

Fantastic AI Studio designs and implements supervised AI assistants and operations systems for hotels, aparthotels, clinics and non-profits. The AI answers routine questions, drafts replies and routes work; a person approves anything sensitive. We deliver working systems with team onboarding, not slideware, in English and Ukrainian.

Who is it for?

Independent UK hotels, B&Bs and serviced apartments, letting and estate agents, and private clinics — dental, aesthetics, physio — plus charities. Hospitality is our primary focus: our demo environment is based on a system we built for a 32-unit Kyiv aparthotel, so we design around real front-desk workflows.

How long does it take to launch an AI assistant?

Typically 3–6 weeks for one assistant. Every engagement starts with an AI Workflow Audit that maps your workflows and picks the first use case, so the build begins with a clear scope. Larger AI operations systems are delivered in stages on a retained basis.

How much does an AI receptionist or assistant cost in the UK?

Our AI Workflow Audit is £1,500, credited to the build; an Assistant Launch is £3,500–7,500 and the care retainer £249–749 a month. For comparison, a part-time receptionist on the National Living Wage costs about £14,500 a year. Our first 5 founding clients pay £500 for the audit and £1,500 for the launch.

Do humans stay in control?

Yes. The AI drafts, translates and routes; a person approves anything sensitive before it is sent. Every bot identifies itself as AI, anything it is unsure about escalates to your team, and there is an audit trail of what was generated, approved and sent.

Which languages does the assistant speak?

Assistants answer guests and donors in their own language. The assistant running on fais.world answers in 30 languages, and we configure client assistants for the languages your guests or supporters actually use. Our own team works with clients in English and Ukrainian.

Does it work with my PMS, booking engine or WhatsApp?

Yes. The assistant sits on top of the tools you already run — property management and booking systems such as Guesty, Hostaway, Cloudbeds and Mews — and works across your website, WhatsApp and the OTA inbox. There is no rip-and-replace; your team keeps its current systems.

How do you handle UK GDPR and AI disclosure?

We handle personal data in line with UK GDPR and the Data Protection Act 2018, never train models on client data, and offer a Data Processing Agreement. Every bot identifies itself as AI and anyone can reach a person — built to EU AI Act Article 50 for guests from the EU too.

Let’s talk

Tell us the workflow slowing your team down.

We’ll map it, find the top opportunities, and show you a realistic path to a supervised AI system — in Ukrainian or English.

AI Receptionist & Assistants for UK Hotels, Lettings and Clinics | FAIS